Frequently Asked Questions
Everything you need to know about upgrading your professional workspace.
What is the standard shipping time for electronics?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for urgent office setups.
Do your products come with a manufacturer warranty?
Yes, all electronics sold through Back to the Office include a minimum 1-year manufacturer warranty covering hardware defects and technical malfunctions.
What is your return policy for opened hardware?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Do you offer bulk discounts for corporate office outfitting?
Absolutely. For orders exceeding 10 units of any single item, please contact our B2B sales team to receive a custom quote and dedicated account management.
Are your peripherals compatible with both Mac and Windows?
Most of our keyboards, mice, and docking stations are cross-platform compatible. Please check the 'Specifications' tab on the individual product page for specific OS requirements.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's real-time tracking portal.